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Top Jawboner
JawboneJaimie
Posts: 545
Registered: ‎10-03-2011
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Re: Bad popping during bluetooth playback

Hi Halfsizer,

 

Are you noticing the popping noise when you pair to another device, like a phone?If you have not already tried pairing to another device, do so and let me know if you're still noticing the problem.

 

Thanks,

JawboneJaimie

Visitor
bazan
Posts: 4
Registered: ‎06-17-2012
0 Kudos

Re: Bad popping during bluetooth playback

I have the same exact issue. I've paired big Jambox as stereo bluetooth headphones (how it automotically paired) and I get bad popping sounds during playback. When I connect with the jack I don't have this issue. 

Changing the settings in the sound system preferences doesn't seem to help. 

 

MBP OSX 10.7.4  

 

Any help?

 

Thanks,

 

Ben  

Visitor
bazan
Posts: 4
Registered: ‎06-17-2012
0 Kudos

Re: Bad popping during bluetooth playback

I also just connected to my iphone 3gs, and I don't have the issue with the popping. It seems to be an issue between the MBP and the big jambox. Any ideas? 

New Member
jayd08
Posts: 2
Registered: ‎06-18-2012
0 Kudos

Re: Bad popping during bluetooth playback

I am having the exact same issue when connected to my HTC EVO4G LTE. Only through Bluetooth though. If I connect through the audio jack, it is fine. Really annoying sound.
New Member
jayd08
Posts: 2
Registered: ‎06-18-2012
0 Kudos

Re: Bad popping during bluetooth playback

Sorry, forgot to mention I am running Android 4.0.3, Bluetoot 4.0, and "Beats" Audio
Visitor
Halfsizer
Posts: 4
Registered: ‎05-25-2012
0 Kudos

Re: Bad popping during bluetooth playback

I solved the problem!!!!!!!!

 

threw it in the bin.

Visitor
bazan
Posts: 4
Registered: ‎06-17-2012
0 Kudos

Re: Bad popping during bluetooth playback

Haha...the whole Big Jambox?! That's funny. I might throw it back to the company if this doesn't get fixed and just go with Bose's product, even if I like the design of the big jambox better. 

Visitor
goolie
Posts: 5
Registered: ‎05-18-2012
0 Kudos

Re: Bad popping during bluetooth playback

This sounds promising but I don't see any way of changing the "Bluetooth headphones" output type.  Here is a screenshot of my audio prefrences window:

http://www.evernote.com/shard/s127/sh/1829f587-daaf-4e06-b462-9ebe3d048589/9840521c782cef768028b6e37...

 

I also tried deleting the existing Big Jambox profile, and repairing, but it never gives me an option to select or change this output type.  In fact it never gives me any options; it pairs, and tells me it's done. 

 

JawboneAlex
Posts: 1,478
Topics: 43
Kudos: 270
Solutions: 352
Registered: ‎06-25-2012
0 Kudos

Re: Bad popping during bluetooth playback

Hi Jawbone Community,

 

Thank you for posting your concerns on the forum. We want everyone with a BIG JAMBOX to have an amazing experience! We stand behind all of our products and will replace them for you within the terms of our warranty. Please feel free to send me a private message with your name, email address and specific issue and I will be happy to help you. As always, our Support Team is available for your troubleshooting and replacement needs. 

 

Thanks!
JawboneAlex 

Giving Kudos is a great way to thank the community!

Visitor
goolie
Posts: 5
Registered: ‎05-18-2012
0 Kudos

Re: Bad popping during bluetooth playback

I'm still having this problem.  My workaround is to just use wired, but this is quite dissapointing as a major reason I bought this was to enjoy wireless connectivity. 

 

MyTalk reports that my software is up to date.