My Era can pair fine, and I can hear callers without problems. However, when I speak, I cannot be heard at the receiving end. What I do hear is an echo of what I'm saying coming out of the Era. I've tried the soft reset twice and the problem remains. I can hear music fine as well. I just cannot be heard. I'd appreciate any help you can lend on this matter.
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Here's the link to ERA support. Jawbone seems to keep an eye on the forums, but the quickest way to solve any problems would be to contact support.
I know at least one of you has tried the reset, which support seems to recommend a lot. After the reset did you try unpairing your headset, erasing the setting from your phone, and re-pairing?
What version of Bluetooth are you using? I believe Jawbone requires 1.2 or later.
Other than that I know it's importand that the Voice Activation Sensor (VAS) touches your cheek when you talk. There is some additional good info in this last link.
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