I use the ERA with a Cisco Softphone v7.1. I would walk away from the computer and most of the time when I came back the ERA would not reconnect until I reboot the notebook, the ERA or both.
When I was testing today I disabled the bluetooth device in Control Panel-Sound-Recording and it never showed up again. I tried deleting and re-pairing the ERA device to see if it would reappear.
I was able to re-pair the ERA as a Windows Bluetooth device but I still could not find it in Control Panel Sound.
Here are my steps to re-pair the ERA with Windows 7
Windows 7 - Right click Bluetooth icon on task bar, select add a device
Windows 7 - The add device window will be looking for a new device.
ERA - Shake it 6 times, lights around the rubber nub are flashing red and white
Windows 7 - In add device window it finds Jawbone ERA, Bluetooth, Bluetooth Headset
Windows 7 - Click next, it auto configures settings.
Windows 7 - Add a device message: This device has been successfully added to this computer
Windows 7 - Close
Windows 7 - In Device and Printers you will see Jawbone ERA
Windows 7 - Double click it and it will show you if it is connected.
In the end the FIX was to reinstall/upgrade the Dell miniport bluetooth drivers and voila it magically appeared in Windows-Control Panel-Sound as devices I could use with the Cisco softphone (You also have to change the preferences in Cisco to Bluetooth Hands-free Audio).
