ERA

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ERA
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New Member
Mark1Jones
Posts: 1
Registered: ‎05-06-2012
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Era rendered useless after failed update.

Fresh out of the box jawbone.

 

Paired it with my phone, installed the companion app for android.

 

Companion app told me I had to enable the feature in mytalk. 

 

I installed mytalk(mac) and synced for an update.

 

The update failed at51% and kept failing after 10 retries. 

 

I unplugged the headset from usb and reconnected it.

 

Now mytalk doesn't recognize the device as plugged in.

 

Anyhelp on how to get the updater to detect the headset would be appreciated.

 

 

New Member
hrvoje123
Posts: 2
Registered: ‎05-15-2012
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Re: Era rendered useless after failed update.

Another victim of unsuccesfull update here!!! Tried with resetting, soft, hard, plug it in while pressing TALK button....nothing helps! I would love to replace mine, but I bought it on ebay and my seller is not responding! Replacement is not possible also on Jawbone online shop, cause they don't ship in Europe!!!   What should I do!? I mean I used device in proper manner! There isn't a slightest warning on update site that your device can be bricked if updated!!!   Do you find it reasonable to offer replacement if it's bricked during YOUR update! Or at least shut down update site until updating problem is solved!   I'm desperate here! Any help, solution, advice....anything!!!