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ERA FIND ANSWERS QUICKLY! |
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01-20-2012 04:59 PM
Please count me amongst those with a Galaxy nexus and ERA problems. Get strange noisy connections. SOmetimes cannot hear the other person on the other end and vice versa. Have latest updates in my ERA and my SGN
01-30-2012 07:15 PM
Count me in as well. If I remove Jawbone Companion then it seems to work better.
01-31-2012 10:30 AM
Hi chiggin1 and jrabin,
Sorry to hear about the problems you're experiencing.
ciggin1 – Do you also have Jawbone Companion for Android installed, or are you having problems without the application?
jrabin – Can you try unpairing and repairing your headset, and try reinstalling the application to see if the noisy connections are fixed?
JawboneLisa
01-31-2012 03:28 PM
Hi Lisa ![]()
Do you know if anyone is working for a new firmware?
02-02-2012 01:04 PM
Hi Akis,
We're always working to improve and enhance our products. If you are having specific problems with your ERA, please contact customer support. They can help you troubleshoot your headset, and arrange for a replacement if there is a problem and the headset is under warranty.
JawboneLisa
02-02-2012 01:37 PM
Well Lisa i dont know if its defected.With my old HTC tytn II my Era have some amazing sound quality and everything is working perfect but with my Samsung Galaxy S2 the incoming sound is seriously muffled i barely hear what the other is saying.I reset it,re-pair it,reset my phone but nothing change.I even pair my cellphone with other headsets and everything worked perfect.Any thoughts?
Thank you.
02-02-2012 01:59 PM
Hi Akis,
Customer support should be able to help you out. You can contact them here.
Thanks,
JawboneLisa
03-05-2012 09:03 AM
I have both a Jawbone ERA and a Jawbone ICON. and anGalaxy Nexus 9250 (GSM), iPhone 3GS, an iPhone 4 and an iPad 2.
The ICON works fine with everything. Immediately pairs & immediately connects. The ERA works with everything EXCEPT the Galaxy Nexus. It rarely ever connects, rarely ever pairs. Get "incorrect PIN" message at times, get "cannot communicate" message at times. I have gone through all different resets and the ERA->Nexus are barely functional.
The NEXUS->ICON is 100% perfect.
What's up?
03-10-2012 12:48 PM
Bingo! I have the same exact problem. I have to strain to hear the Android Voice Dialer prompt. Very frustrating! The volume is perfect during the ring and during the call.
03-10-2012 12:51 PM
I have random sound cutout too. Very frustrating! Sometimes it will play fine for 30 minutes and then start missing every other second until I turn off bluetooth on the Galaxy Nexus and then back on again. This is just awful. Another post on this thread said an update is coming, should I expect that before I die?
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