Never Again

[pladinya]

So I bought this $130 headset thinking I was getting the Cadillac of headset.  Sadly, I paid BMW pricing for a Chevy Volt.  The call quality is such garbage that I called customer service to complain.  The customer service agent was helpful and sent me a new one.

The new device is equally as terrible as the last one.  Call quality is absolutely awful.  Nobody can hear me or it's garbled.  I literally use it as a Bluetooth headphone to listen to podcasts, when I get a call I turn off the Bluetooth and put the phone up to my ear.

I think had this device been priced like it should have ($19.99) I would not be upset, but paying $130 for a device that advertised itself as a premier headset only to find it is terrible leaves a bad taste in my mouth.  I would STRONGLY recommend buying this device.

[shamoozer]

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pladinya wrote:

I would STRONGLY recommend buying this device.

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I think you meant to say "strongly not."

But I agree with you. It does not work as advertised nor does it work to even satisfactory levels. It sounds like a bad robotic voice that is being managled most of the time. I can't get a single decent call out where the other end doesn't say I sound just horrible. Maybe I have a defect device, but maybe they're all defective because the predominate discussions are of how bad these things are!

[kelkin]

It's not just you, I've answered calls that sounded like they were robots on speed... and at least once a week I can't answer a call since my headset goes into a software update install mode even though it was never connected to a computer, nor downloaded an update...  HORRIBLE quality device, so not worth what I paid for it.. Thank god for the best buy protection plan, i got all my $ back..

[jasonp99]

Fortunately I seem to not have those problems.  It works as advertised for me - very good call quality, voice dial works, tap to answer works, people can hear me fine.  I use the ear loop and that works pretty well, without it I always felt like it was about to fall out.  

[IceB]

Please visit and reply: http://forums.jawbone.com/t5/ERA/ERA-good-bad-sound-statistics/td-p/30487