So I bought this $130 headset thinking I was getting the Cadillac of headset. Sadly, I paid BMW pricing for a Chevy Volt. The call quality is such garbage that I called customer service to complain. The customer service agent was helpful and sent me a new one.
The new device is equally as terrible as the last one. Call quality is absolutely awful. Nobody can hear me or it's garbled. I literally use it as a Bluetooth headphone to listen to podcasts, when I get a call I turn off the Bluetooth and put the phone up to my ear.
I think had this device been priced like it should have ($19.99) I would not be upset, but paying $130 for a device that advertised itself as a premier headset only to find it is terrible leaves a bad taste in my mouth. I would STRONGLY recommend buying this device.
pladinya wrote:I would STRONGLY recommend buying this device.
I think you meant to say "strongly not."
But I agree with you. It does not work as advertised nor does it work to even satisfactory levels. It sounds like a bad robotic voice that is being managled most of the time. I can't get a single decent call out where the other end doesn't say I sound just horrible. Maybe I have a defect device, but maybe they're all defective because the predominate discussions are of how bad these things are!
It's not just you, I've answered calls that sounded like they were robots on speed... and at least once a week I can't answer a call since my headset goes into a software update install mode even though it was never connected to a computer, nor downloaded an update... HORRIBLE quality device, so not worth what I paid for it.. Thank god for the best buy protection plan, i got all my $ back..
Fortunately I seem to not have those problems. It works as advertised for me - very good call quality, voice dial works, tap to answer works, people can hear me fine. I use the ear loop and that works pretty well, without it I always felt like it was about to fall out.
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