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New Member
Chris223
Posts: 1
Registered: ‎04-24-2012
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Accepted Solution

Caller ID

I am having a good overall experience with my jawbone Icon, except for one problem. I don't know how to have it tell me who is calling according to how I have them listed in my phone. Instead, it only tells me the phone # that is calling. I bought this device for just this purpose. When I am at work, I cannot be looking at my phone to see who is calling.

Can anyone help me to figure this out, or if it is even possible with this device. Thanks. 

New Member
Annae301
Posts: 1
Registered: ‎07-15-2012
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Re: Caller ID

I have the same problem.  Did you get a solution?  I want the person's name to be announced with Caller ID rather than the phone number.  When the jawbone is not in use, my phone announces the name.  What do I need to change so the same thing occurs?

JawboneAlex
Posts: 1,491
Topics: 44
Kudos: 275
Solutions: 356
Registered: ‎06-25-2012
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Re: Caller ID

Hi Chris223 & Annae301,

 

Unfortunately the ICON does not have the ability to say names from a cell phone's caller ID. The ERA is the only one of our headsets that has this capability. Sorry for any inconveniences!

 

JawboneAlex

 

 

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New Member
jacartlidge
Posts: 1
Registered: ‎07-18-2012
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Re: Caller ID

I have recently purchased an ICON HD. Was told at the cell store that I can hook it up to computer and have the NAMES of callers who are listed on my phone come through instead of their telephone numbers. If true I cannot find it. Please point me in the right direction.
New Member
checkersjg
Posts: 4
Registered: ‎07-29-2012
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Re: Caller ID

Is this a firmware/software issue or a marketing issue?

JawboneAlex
Posts: 1,491
Topics: 44
Kudos: 275
Solutions: 356
Registered: ‎06-25-2012
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Re: Caller ID

Hi everyone,

 

Please see my above comment about caller ID capabilities. Again, only ERA has the ability to say full names.

 

Let me know if you have any additional questions,

JawboneAlex

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New Member
checkersjg
Posts: 4
Registered: ‎07-29-2012
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Re: Caller ID

That doesn't answer my question.  it could be that the Icon "doesn't have the ability" because you don't let so i have to buy an Era.

Contributor
Ochkarik
Posts: 42
Registered: ‎02-10-2012
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Re: Caller ID

Try this solution: http://forums.jawbone.com/t5/ERA/More-than-20-caller-id/td-p/35837
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I own Jawbone ERA Shadowbox
Factory reset manual: http://aliph.custhelp.com/app/answers/detail/a_id/336/kw/factory+reset
New Member
checkersjg
Posts: 4
Registered: ‎07-29-2012
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Re: Caller ID

Thanks Ochkarik.  Looks like a great solution.  It's still anoying to haved to pay five and an half bucks for somethihng that should have come with the headset, but it's still a lot cheaper than an Era. 

 

I'm still not convinced this isn't just a marketing scam.  If we can do it thru third party apps I don't see why Jawbone can't do it via firmware.  But then who'd buy the Era?

Contributor
Ochkarik
Posts: 42
Registered: ‎02-10-2012

Re: Caller ID

checkersjg,
Because this solution is universal for all the headsets which support A2DP, not only for Jawbone.
If you need only Caller IDs, not reading SMS and emails, you may buy light vervion of eCID, which can only read caller IDs. And aas for TTS engine, it can help in some other apps.
--------------
I own Jawbone ERA Shadowbox
Factory reset manual: http://aliph.custhelp.com/app/answers/detail/a_id/336/kw/factory+reset