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romulobarbieri
Posts: 1
Registered: ‎07-03-2012
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ICON is not turning on after charge

Hi, everybody!

 

After read some good reviews of Jawbone, i've purchased one from a seller that ships it to Brazil on ebay.
It took 45 days to arrive here!
On the first look, it is a amazing, although i am experiencing some difficults on configuring it.
When i plug it to recharge, it blinks slow red (as it is recharging), when a unplug, it blinks white and connect propoerly with my Blackberry. But when i switch it off, and try to switch on the Icon does not respond, and does not blink any color!
It only works back again when i perform the softreset (pluging it on the USB while pushing the talk button), but the problem continues after i switch off.

 

This are my Icon's info:


Firmware: 8101 0165 0404 1104 2811 0600
Hardware: 0504 0210 0000 0000

 

Can anyone help me?

 

Thanks in advance

New Member
thedriver
Posts: 3
Registered: ‎04-20-2012

Re: ICON is not turning on after charge

Try resetting reseting your Icon first (http://aliph.custhelp.com/app/answers/detail/a_id/201), then contact support and tell them the symptoms and what you've done.

 

PRODUTOS E SUPORTE TÉCNICO TALLARD TECHNOLOGIES S.A. AVENIDA PAULISTA,