Icon LED light issues

[Epelba01]

I have the icon and have noticed from the very beginning that when the Bluetooth charges LED indicator is red. When it is fully charged it will turn white. I was under the impression that it should stay white...in my case a while after it was white it turns red as if it's recharging. It then reaches white again, stays a while and then red again. And so it cycles. I tried all resets. I spoke to customer service and some tell me it's normal behavior then some tell me it should just stay white when charged. I am confused, which one is it? Anyone else have this issue?

[Epelba01]

Is there anyone else that experiences this issue?

[Epelba01]

Please review question above and answer. Thank you.

[JawboneGeoffrey]

Thanks for writing on our forums, Epelba01. Sounds like your Jawbone is exhibiting some strange charging behaviors. The most important things to remember while charging are to make sure the ICON is turned off, and  that you are charging from a reliable USB port, whenever possible, on your powered-up computer. Also, try a"soft" reset on your unit to refresh it and restore proper functionality:

1.Hold down the TALK button (see image below).
2.Plug the headset on to the charger.
3.When you see the red LED flash, release the TALK button.
4.Remove the headset from the charger and power ON normally.

If you are still noticing problems, you can reach us at 1-800-JAWBONE/ 1-800-529-2663 M-F 6am-7pm Pacific time

Your friend in bluetooth,
Jawbone Geoffrey

[Epelba01]

I have tried all your suggestions.  And this is my second Jawbone.  I have spoken to one of your senior support reps that told me that this behavior is normal you are telling me it is not.  Who is telling me the truth?

[adancy1]

yes and now it will not charge at all! Wowit only works once a month!