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New Member
JanS
Posts: 1
Registered: ‎01-16-2011
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Volume challenges

I have purchased my first Jawbone product -- an Icon bluetooth headset.  I had to exchange the first one because the on/off switch didn't work.  My new one works fine, but I'm having challenges with the volume levels.  When I turn the volume up loud enough so that I can hear the person to whom I'm speaking, they complain that it sounds like I'm in a tunnel or speaking from across the room.

 

If I adjust the in-call volume to the lowest setting, they can hear me fine, but I can barely hear them.

 

HELP!  I love this unit and don't want to have to return again.  Suggestions or tips?