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Visitor
brysonleo93
Posts: 4
Registered: ‎02-20-2011
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Accepted Solution

Jambox unable to update to 2.2

My Jambox can't update to software 2.2 and when it syncs, it shows this message:

UPDATE FAILURE

Update did not complete.

Your Jawbone may not be in a working condition.

e_fw_update_failed

 

My Jambox is working fine on my iPhone but it drops the connection sometimes when used with my Macbook Pro.

 

Please help

HS
New Member
HS
Posts: 1
Registered: ‎07-08-2012
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JAMBOX won't update

Hi,

 

I've been trying to update my JAMBOX speakers but at around 3% or 4% I get an error:

 

UPDATE FAILURE

Update did not complete.

Your Jawbone may not be in a working condition.

 

e_fw_update_failed

 

Luckily the Jambox actually still works, just the update doesn't.  Anyone else with this problem?

jvz
New Member
jvz
Posts: 1
Registered: ‎07-09-2012
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Re: JAMBOX won't update

I have the same problem. I have an older Jambox and i wasn't sure if that was the problem. This is the first time that I have tried connecting my Jambox to my Mac. I tried doing a soft reset of the Jambox, but didn't help.

 

The details are:

* new mac air

* clean install of mytalk

* jambox serial# 10900129CE

New Member
cgiralt
Posts: 1
Registered: ‎07-11-2012
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Re: Jambox unable to update to 2.2

SAME THING HERE!!! Support team doesnt SUPPORT and this isnt the first time. I've had mine for a year and now I'm also having issued with the CHEAP USB cable.I will definitely NOT recommend this and I don't understand why APPLE sells these in the store being that APPLE standards are so much higher and their support impecable. 

Let me know if you find a solution =)

Visitor
daylily
Posts: 2
Registered: ‎07-11-2012
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updated, still have problems staying connected to Mac 10.7.4

I updated, restarted the mac, shut down and then powered up the Jambox.  It connected for a few minutes, then shut itself off again.

 

The Jambox is connected, is turned on, and MyTalk can't see it.

 

Sigh.

 

I originally got the Jambox to use in the car with my iPod, or outside in the garden while I weeded.  It was not loud enough. I don't listen to music, I listen to podcasts. And, I don't listen to music or podcasts loud, but still it was not loud enough to hear it over the car noise, or to hear it if I was more than a few feet away in the garden.

 

So I started using with my iMac.  After updating to 10.7.4, it just would not stay connected.  I spent quite a bit of time yesterday working on getting it to stay connected.  I changed USB slots, I deleted it from bluetooth and re-added it...etc.  I was so happy to see an update today. So sorry it did not help the problem.  Maybe someday.

 

Thanks for trying.

Visitor
lcluvinlife
Posts: 4
Registered: ‎07-11-2012

Re: updated, still have problems staying connected to Mac 10.7.4

Ok I updated 5 jamboxes today and got the update failure message on 3 of the 5. As soon as the message popped up I disconnected the cable from the jambox, then reconnected, after a few seconds the jambox popped up in my talk and said I was up to date. Hope this helps
Visitor
KevinSAbel
Posts: 1
Registered: ‎07-13-2012
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JAMBOX won't update

Purchased my JAMBOX today (Friday 13th July 2012), really disapointed, volume control not working and cannot update software. Update sticks at 4% and fails. Message reads; Update Failure. Update did not complete. Your Jawbone may not be in working condition. Error Message reads: e_fw_backup_failed:Invalid Request Bluetooth Address or Rsc not specified I thought I had bought a quality product and was just unlucky until I read these messages. This product is going back in the box and back to the store for a refund.
Visitor
daylily
Posts: 2
Registered: ‎07-11-2012
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Re: updated, still have problems staying connected to Mac 10.7.4

I fiddled with it for quite a while.  Finally got mytalk to see the jambox, and all seemed well... it was connected and playing music from my itunes.

 

It stayed connected about 5 minutes. Then had to fiddle with it again.  it still keeps disconnecting.  Will only stay connected a few minutes.

 

Thanks for replying.

pha
Visitor
pha
Posts: 4
Registered: ‎07-17-2012
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New Jambox - Update problems

 
pha
Visitor
pha
Posts: 4
Registered: ‎07-17-2012
0 Kudos

Re: New Jambox - Update problems

sorry for multi post, message body got lost ...

my jambox update to 2.2 is stuck at 4% for an hour, any idea how to fix it ? i'm on win xp

 

thanks