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marcel151
Posts: 7
Registered: ‎12-11-2011
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Where are the updates? This thing is still so buggy...

Hello,

 

I'm really upset about your support for a high-quality device like the Jambox. It makes good sound, but it just still too buggy.

I dont't know if sending it back for getting another device would help... But for a 200€ device I expect better support from Jawbone.

 

1. It just won't pair via bluetooth when connected to power.

 

2. Sometimes it just won't pair via bluetooth at all. It only makes weird static then. When connecting it via 3,5mm then it works. After waiting some hours it works magically via bluetooth again...

 

3. Why can't the status sounds just be at the same volume like your setting (without workaround of completely turning it off)?

 

4. Still bluetooth connection problems with Macs (maybe a Apple Problem?).

 

Best regards

 

 

ptv
New Member
ptv
Posts: 2
Registered: ‎04-17-2012
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Re: Where are the updates? This thing is still so buggy...

I just spent ! hour on the phone with Tech Support pretending that Jawbone is perfect and it is my operating system at fault.

I tried on thre laptops; same result ... no way to connect the Jawbone to the laptop.

Extremely disappointing both product and CS

Regards

PTV  

Contributor
polioo
Posts: 11
Registered: ‎12-06-2011
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Re: Where are the updates? This thing is still so buggy...

It's remarkable how Jawbone hasn't done anything to address the issues with their device. I've opened similar threads with no answer....

 

This is the worst company in the US IMHO....

Top Jawboner
JawboneJaimie
Posts: 545
Registered: ‎10-03-2011
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Re: Where are the updates? This thing is still so buggy...

Hi marcel151,

 

I'm sorry to hear about your JAMBOX. Please contact Customer Support at infoeu@aliph.com and our Support team will help you troubleshoot your speakers.

 

JawboneJaimie