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MYTALK FIND ANSWERS QUICKLY! |
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02-13-2013
01:07 AM
- last edited on
02-13-2013
05:58 PM
by
ModPamela
Got this in my email today:
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Hello [name], |
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We are writing to inform you of an important security matter. We recently learned that login information for your Jawbone MyTALK account was compromised by an isolated attack on our system. |
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In the course of this attack, limited user information related to your MyTALK account—specifically your name, email address, and an encrypted version of your password (not the actual letters and numbers in your password)—was compromised. We took immediate action to protect your login information. Based on our investigation to date, we do not believe there has been any unauthorized use of login information or unauthorized access to information in your account. |
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To help protect your account, we have disabled your old MyTALK password and you can no longer use it. Please reset your MyTALK password by following the instructions below. To help ensure that your information remains safe, we recommend that you do not choose the same password that you use to log in anywhere else, and change your password on other sites where your old MyTALK password is used. |
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Steps to reset your password: |
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We sincerely apologize for any inconvenience this may have caused. The security of your personal information is a top priority for us. We take security very seriously and will continue to take steps to keep your account information safe. |
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If you need help resetting your password, please contact Customer Support by emailing support@jawbone.com. |
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Sincerely, |
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Jawbone
Is this official?
*A moderator has edited the title of this post so that members of the community can find it more easily. |
Solved! Go to Solution.
02-13-2013 04:50 AM
I received this email, also. Just to be sure, I accessed my account without using the link provided in the email and then changed my password. Same results without possibly opening up yourself to trouble.
02-13-2013 05:01 AM
Just received a similar mail in my inbox today 13 Feb 13 at 3.35pm. I am puzzled. Well.. reset my pw with a prompt response confimation reply from the folks at Jawbone (immediate)
02-13-2013 11:49 AM
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