Same error on macbook pro running 10.7.4 I don't get to 1 percent. When plugged in, the device identifies it is connecting, but never completes. The Sync button lights up about a quarter ofthe time. When clicked and attempted I get:
Update did not complete.
Your Jawbone may not be in a working condition.
The worst software update system bar none.
I met same error for my ERA. I tried following ways:
1. Reinstall the driver as mentioned in reply - no good
2. Change to another WIFI - use my iphone as hot spot- no good
3. Change web browser - from Firefox to IE - no good
4. Turn off ERA - no good
I am realy stuck here.
My OS is Windows 7 HOME.
I am in Beijing China
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