Strange experience.
I always get answers from jawbone pretty fast too. If its faulty they fix it. Blueant was trouble when sending supportmails you need to register your bt headset first so i did and I never got answers from them. Q1 was so bad people never heard what i said and i had to yell for it to hear my commands (had v1 before which was good and clear in sound) After that experience i never go back to blueant. Well if i got it for free and it works i would reconsider that.
If something is new it will have bugs. even windows had lots of them. ubuntu too had it and probably mac too. Just wait till they address this problem and it will most probably work. If it takes 6 month well then you anger is correct.
Jawbone also listen to their customer to improve their product thats why i like them even more. Which sony ericsson never did they never addres their problems they have this pling plong after each call which will sound in your headset so if you raise volume that bling is really high to hurt your ear and nokia didnt fix so much until recently now they must otherwise they loose their market cause they are like desperate now.
Also something tells me you might have a faulty unit.. My first era updated and stopped at 51% gave me some error and said sometihng couldnt be updated or something and it died. My replacement works fine now. So maybe you should RMA it.
