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Jawbone Member
fatcowl
Posts: 3
Registered: ‎07-11-2013
0 Kudos

Red flower and moon flashing seven times

I charged my orange up band and show seven flash after unplug my band from USB cable. Cannot sync and detect by my iPhone now. Cannot do any hard and soft reset.

What should I do?
Jawbone Member
jawjam
Posts: 4
Registered: ‎07-19-2013
0 Kudos

Re: Red flower and moon flashing seven times

I have same problem.  Also orange band.

Jawbone Member
fatcowl
Posts: 3
Registered: ‎07-11-2013
0 Kudos

Re: Red flower and moon flashing seven times

What is your situation? Flashing seven times of flower and moon light at the same time? Have you tried soft reset?
Jawbone Member
jawjam
Posts: 4
Registered: ‎07-19-2013
0 Kudos

Re: Red flower and moon flashing seven times

Tried soft and hard. No joy.
Jawbone Member
jawjam
Posts: 4
Registered: ‎07-19-2013
0 Kudos

Re: Red flower and moon flashing seven times

Problem was red fl red moon, flash 7 times, pause, flash 7 times, etc.
Jawbone Member
fatcowl
Posts: 3
Registered: ‎07-11-2013
0 Kudos

Re: Red flower and moon flashing seven times

If you have tried soft reset or even hard reset but in vain, you have to request Jawbone a replacement like I did before. No other solution.

Another tip is Only use Computer USB port for first charge immedicately after taking out from the package and also charge every time.
Jawbone Member
jsp3cs15
Posts: 2
Registered: ‎08-17-2013
0 Kudos

Re: Red flower and moon flashing seven times

Same thing has happened to me. (orange band)

 

I got jawbone support to send me another one and the replacement one doesn't work either!! 

 

ZZZZZZzzz

Jawbone Member
BB8185
Posts: 3
Registered: ‎04-19-2014
0 Kudos

Re: Red flower and moon flashing seven times

For iPhone users. Go into Settings, Privacy, and make sure that the microphone stating is turned ON. Then sync your band as normal. Good luck.
Jawbone Newbie
Fitgal911
Posts: 1
Registered: 3 weeks ago
0 Kudos

Re: Red flower and moon flashing seven times

Band is flashing a red flower is fully charged and will not change into any modes. Soft and hard resets are not working and the i phone microphone setting is on.

Can this band be saved?

Jawbone Member
BB8185
Posts: 3
Registered: ‎04-19-2014
0 Kudos

Re: Red flower and moon flashing seven times

Try resynching the band to your phone, that worked for me. Good luck!